Privacy & Policy
Basava Anveshana – Privacy, Delivery, Refund & Terms Policy applicable to all products and services, including Nadiswara
🧾 BASAVA ANVESHANA – PRIVACY POLICY
(Applicable to Basava Anveshana Pvt Ltd., Nadiswara App & Basava Acu Academy Online Store)
Welcome to Basava Anveshana and its subsidiaries, including Nadiswara and Basava Acu Academy (collectively "we", "us", or "our"). By accessing or using our websites, mobile applications, products, or services, you agree to this Privacy Policy. Please read it carefully before using our services.
1. Acceptance of Terms
By using our platforms, you agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree, please discontinue use immediately.
2. Company Details
Legal Entity: Basava Pracheena Vaidya Anveshana Private Limited
Registered Address
451, Srinivas Nagar, 2nd Phase, 13th Main Road, Banashankari, Bangalore – 560050, India
admin@basavaanveshana.com
Phone
+91-9606988910 / 8088139861
3. Services
We provide holistic wellness, research, educational and health-related services under brands such as Basava Acu Academy and Nadiswara.
Services may include digital content, training, consultations, devices, products, and therapy-based educational programs
We reserve the right to modify, suspend, or discontinue any service at any time without prior notice
4. Intellectual Property
All trademarks, logos, images, text, videos, data, and digital content on our platforms are the exclusive property of Basava Anveshana Pvt Ltd. and its affiliates.
You may not copy, reproduce, distribute, modify, or exploit any material without our prior written consent. Unauthorized use may result in legal action under applicable intellectual-property laws.
5. User Responsibilities
Use our services only for lawful and ethical purposes
Ensure the accuracy of all personal and payment information provided
Maintain security of your login credentials and devices
Do not attempt to interfere with website functionality or data
Refrain from posting or transmitting harmful, misleading, or defamatory content
6. Accounts & Access
If you create an account with us, you are responsible for maintaining confidentiality of your credentials
You agree to provide accurate information and notify us of any unauthorized use
We may suspend or terminate accounts violating our terms or policies
7. Orders & Payments
Order Placement
Orders placed through our websites or apps constitute an offer to purchase. We reserve the right to accept or decline any order.
Pricing
Prices are listed in Indian Rupees (INR) and subject to change without notice.
Payment Processing
Payments must be completed at checkout via secure payment gateways.
Refunds
Refunds and cancellations are governed by our Cancellation & Refund Policy.
8. Shipping & Delivery
Courier Partners
We partner with logistics aggregators such as Shiprocket (including DTDC, Delhivery, Blue Dart and others).
Processing Time
Orders are processed within 2–3 business days, and tracking details are shared via email/SMS.
Delivery Times
Delivery timelines depend on your location and courier availability.
Risk Transfer
Once dispatched, title and risk transfer to the customer.
Issue Resolution
For issues such as delay or damage, please contact our support team for resolution.
9. Pricing & Taxes
Tax Inclusion
All prices are inclusive/exclusive of taxes as applicable at checkout
Shipping Fees
Shipping and handling fees, where applicable, are displayed before payment
Platform Pricing
Prices may vary between online and offline platforms
10. Cancellation & Refunds
Orders can be cancelled before dispatch
Refunds, if applicable, will be processed within 5–7 business days after approval
Refunds are credited to the original payment method or bank account
Service-based and digital items may be non-refundable; see detailed Refund Policy
11. Limitation of Liability
We are not liable for any direct, indirect, incidental, or consequential damages resulting from use or inability to use our services or products
Our maximum liability, if any, will not exceed the amount paid by you for the specific service or product in question
12. Disclaimer of Warranties
All services and products are provided on an "as is" and "as available" basis without warranties of any kind, express or implied
We do not warrant uninterrupted or error-free operation or guarantee that content is accurate or current
13. Data Protection & Privacy
Your personal information is collected, processed, and protected in accordance with our Privacy Policy
We comply with Indian IT Act 2000 and GDPR principles for data security and consent
14. Account and Data deletion Policy
You have the right to request deletion of your account and personal data from our records. To do so, please contact us in one of the following ways:
Call us at +91-8151964078
Send an email request to admin@basavaanveshana.com
Use the contact form available at: https://basavaanveshana.com/contact-us/
Once your request is verified, we will process your account and data deletion request within 7 working days and confirm via email.
15. Feedback & Communications
Any suggestions, feedback, or testimonials submitted by you may be used by us for improvement, marketing, or communication purposes without further compensation, unless otherwise agreed in writing.
16. Third-Party Links & Integrations
Our platforms may contain links to third-party websites or tools (e.g., payment gateways, analytics). We are not responsible for third-party content or practices and advise reviewing their respective policies before use.
17. Termination
We may suspend or terminate your access if you breach any terms or misuse our platforms
Termination does not waive your obligations to pay outstanding amounts or comply with these terms
18. Indemnification
You agree to indemnify and hold harmless Basava Anveshana Pvt Ltd., its affiliates, employees, and partners from any claims, damages, or liabilities arising from your use of our services or violation of these terms.
19. Governing Law & Jurisdiction
These Terms and Conditions are governed by the laws of India, and disputes shall be subject to the exclusive jurisdiction of the courts of Bangalore, Karnataka.
20. Modifications to Terms
We may update or revise these Terms and Conditions periodically
Any significant changes will be posted on our websites with an updated "Effective Date."
Your continued use of our platforms constitutes acceptance of revised terms
21. Contact Information
Basava Anveshana Private Limited
Address
451, Srinivas Nagar, 2nd Phase, 13th Main Road, Banashankari, Bangalore – 560050
Phone
Website
https://basavaanveshana.comNadiswara Support
For questions, concerns, or support regarding these Terms, please contact any of the above contacts.
Last updated: October 2025